Solar • Water • Engineering Solutions Across Kenya
Repairs & Diagnostics
Diagnostics, troubleshooting and repair assessment for solar inverters, batteries, pumps, motors and complete solar systems across Kenya.
Diagnose First
We identify the problem before recommending new equipment.
Repair Where Practical
Repair is considered where it remains safe, reliable and economically reasonable.
Replace When Justified
Replacement is recommended where it provides better long-term technical or financial value.
What We Diagnose
Start with the fault, not an assumption that the whole system must be replaced.
Diagnostics and repair assessment for inverter faults, charging problems, shutdowns, error codes, output failure and communication issues.
Common Problems
Battery diagnostics including BMS communication, charging, discharge, capacity and compatibility assessment before repair or replacement is recommended.
Common Problems
Troubleshooting for submersible, solar and surface pumping systems including electrical, hydraulic and control-related faults.
Common Problems
Electrical and operational assessment of pump motors to determine the cause of overheating, tripping, poor performance or complete failure.
Common Problems
Complete system troubleshooting where the individual equipment appears functional but the overall solar installation is underperforming.
Common Problems
Diagnostics for solar pumping inverters, VFDs, controllers, sensors and associated protection systems.
Common Problems
How It Works
Tell us the equipment type, brand, model, location and what problem you are experiencing.
Photos, videos, error codes and operating information help us determine the likely fault before unnecessary travel or replacement.
Where necessary, the equipment or complete system is inspected and tested to confirm the failure.
We repair where technically and economically practical, or recommend replacement where it is the better option.
The repaired or replacement equipment is tested and the system is recommissioned before completion.
Support Across Kenya
Send model details, photos, videos and error codes.
Portable equipment can be assessed through arranged workshop service.
Installed pumping and solar systems can be assessed through arranged site support.
Get a Faster Diagnosis
The more information you provide, the easier it is to understand the likely fault before the equipment is inspected.
Send us:
Repair Questions
Many inverter faults can be diagnosed and some can be repaired. The decision depends on the failed components, inverter age, parts availability, previous damage and whether the repair remains economically sensible.
Diagnosis should come first. If the repair cost is reasonable and the equipment remains serviceable, repair may make sense. If the unit is extensively damaged, obsolete or unreliable, replacement can provide better long-term value.
Some battery faults may involve the BMS, communication, connections or replaceable components, while other failures involve unsafe or degraded cells. SolarAxis first diagnoses the battery and recommends repair only where technically appropriate.
Possible causes include electrical faults, overload, poor voltage, motor problems, cable faults, blocked pumping conditions, controller faults or incorrect system sizing. Testing is required before replacing the pump.
SolarAxis can begin with remote diagnosis using equipment information, photos, videos and fault codes. Depending on the equipment and location, support may continue through workshop service, courier arrangements or an arranged field visit.
Equipment Fault?
